Terms & Conditions

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Kojarame Consulting Pty Ltd (ABN to be inserted) ("Kojarame", "we", "us", or "our"), a company incorporated in Victoria, Australia and a subsidiary of Questwork Limited, Hong Kong.

By accessing or using our website at kojarame.com.au, any of our products including RentBuyGo (hk.rentbuygo.com) and Capatto (capatto.com), or engaging our consulting services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

These Terms apply to all visitors, users, and others who access or use any Kojarame service, website, or product. If you are accessing our services on behalf of a company or organisation, you represent that you have the authority to bind that entity to these Terms.

Services

Kojarame Consulting provides the following services ("Services"):

• Custom web and mobile application development for healthcare, education, and business sectors
• Odoo ERP implementation, configuration, and ongoing support
• Project Team Augmentation — embedding skilled professionals (developers, UX designers, business analysts, solution architects) into client teams
• UX/UI design services and user research
• Digital consulting and solution architecture
• Operation and maintenance of SaaS platforms including RentBuyGo and Capatto

Service Agreements

Specific Services may be governed by additional agreements, statements of work, or service-level agreements ("SLA") executed between Kojarame and you. In the event of any conflict between these Terms and a specific service agreement, the specific agreement shall prevail.

Availability

We endeavour to maintain service availability but do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability. We will provide reasonable notice of planned maintenance where practicable.

Products & Platforms

RentBuyGo (hk.rentbuygo.com)

RentBuyGo is a property and vehicle marketplace platform serving Hong Kong. Users of RentBuyGo agree that:

• All listings submitted must be accurate, truthful, and not misleading
• Listings must comply with all applicable Hong Kong laws and regulations
• Kojarame is not a party to any transaction between buyers and sellers; we act solely as a marketplace facilitator
• Listing credits are non-refundable once utilised
• Kojarame reserves the right to remove listings that violate these Terms or applicable law
• Fraudulent listings or misrepresentation may result in immediate account suspension and reporting to relevant authorities

Capatto (capatto.com)

Capatto is a planning SaaS platform for cross-project staffing, capacity, and schedule commitments. Users and organisations accessing Capatto agree to:

• Use the platform solely for lawful business and operational planning purposes
• Respect all intellectual property rights in content delivered through the platform
• Maintain the confidentiality of account credentials
• Not share, resell, or sublicence access without written consent from Kojarame

Other Products

Additional products including MediKare CMS, the Congress Management System, and the Appointment Management System are subject to specific licensing agreements entered into separately with client organisations.

Intellectual Property

All intellectual property rights in Kojarame's websites, products, software, designs, source code, trademarks, logos, and content ("Kojarame IP") are and remain the exclusive property of Kojarame Consulting Pty Ltd or its licensors. Nothing in these Terms transfers any ownership of Kojarame IP to you.

Licence to Use

Subject to these Terms, Kojarame grants you a limited, non-exclusive, non-transferable, revocable licence to access and use our services for their intended purpose. This licence does not permit you to:

• Copy, reproduce, distribute, or create derivative works from any Kojarame IP without prior written consent
• Reverse engineer, decompile, or disassemble any software or platform
• Remove or alter any proprietary notices, labels, or watermarks
• Use our trademarks, brand names, or logos without written authorisation
• Sell, resell, or commercially exploit our services without an authorised reseller agreement

Client-Owned Content

For custom development engagements, ownership of deliverables will be set out in the applicable project agreement. Unless expressly agreed otherwise in writing, Kojarame retains ownership of all pre-existing IP, frameworks, tools, and methodologies used in the creation of deliverables.

User Conduct

You agree to use our services in a lawful, respectful, and responsible manner. You must not:

• Violate any applicable local, national, or international law or regulation
• Transmit any content that is unlawful, defamatory, offensive, discriminatory, or harmful
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Attempt to gain unauthorised access to our systems, servers, or databases
• Introduce viruses, malware, or other harmful code into our systems
• Engage in data scraping, crawling, or automated data extraction without written consent
• Use our services to send unsolicited communications (spam)
• Interfere with or disrupt the integrity or performance of our services

Kojarame reserves the right to investigate any suspected violations and to take appropriate action, including suspension or termination of access and referral to law enforcement authorities.

Payment Terms

Payment terms for consulting engagements are set out in individual project agreements or statements of work. Unless otherwise agreed:

• Invoices are payable within 30 days of issue
• Late payments may attract interest at 2% per month on the outstanding balance
• Kojarame reserves the right to suspend services for accounts with overdue invoices exceeding 45 days
• All prices are quoted in Australian Dollars (AUD) unless otherwise specified
• GST (Goods and Services Tax) will be applied to applicable services at the prevailing rate

SaaS Subscription Products

For subscription-based products, the following additional terms apply:

• Subscriptions are billed in advance on the agreed billing cycle (monthly or annual)
• Cancellation must be provided in writing with at least 30 days' notice prior to the next renewal date
• No refunds are provided for partial subscription periods unless required by Australian Consumer Law
• Kojarame reserves the right to adjust pricing with 60 days' written notice

Confidentiality

Both parties may disclose confidential information in connection with the provision or use of services. Each party agrees to:

• Hold all confidential information of the other party in strict confidence
• Not disclose confidential information to any third party without prior written consent
• Use confidential information solely for the purposes set out in the relevant service agreement
• Apply at least the same standard of care to protecting the other party's confidential information as it applies to its own, but no less than reasonable care

These obligations survive termination of any service agreement for a period of five (5) years, or indefinitely where the confidential information constitutes trade secrets.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, Kojarame's services, websites, and products are provided on an "as is" and "as available" basis without any warranty of any kind, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, completeness, or timeliness of any content
• Warranties that defects will be corrected within any specific timeframe

Limitation of Liability

To the maximum extent permitted by law, Kojarame's total aggregate liability to you for any claims arising out of or relating to these Terms or our services shall not exceed the greater of:

• The total amount paid by you to Kojarame in the twelve (12) months immediately preceding the event giving rise to the claim; or
• AUD $500

Kojarame shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other intangible losses, regardless of whether such damages were foreseeable.

Third-Party Services

Kojarame is not responsible for the content, functionality, or policies of any third-party services, platforms, or websites that may be linked to or integrated with our services. Your use of third-party services is at your own risk.

Indemnification

You agree to indemnify, defend, and hold harmless Kojarame Consulting Pty Ltd, its officers, directors, employees, agents, and subsidiaries from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of our services or websites
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any third-party rights, including intellectual property rights
• Any content or data you submit, post, or transmit through our services

Termination

Either party may terminate a service engagement in accordance with the terms of the relevant service agreement. Kojarame reserves the right to suspend or terminate your access to our services immediately and without notice if:

• You breach any provision of these Terms
• We are required to do so by applicable law or a court order
• We reasonably believe continued access poses a security risk or harm to Kojarame or other users
• Your account becomes associated with fraudulent, abusive, or illegal activity

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination (including intellectual property rights, confidentiality, disclaimer, limitation of liability, and governing law) shall continue to apply.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions.

Dispute Resolution

In the event of a dispute arising out of or relating to these Terms or our services, the parties agree to:

• Step 1 — Negotiation: The parties will attempt to resolve the dispute through good-faith negotiation for a period of 30 days from the date one party notifies the other of the dispute in writing
• Step 2 — Mediation: If negotiation fails, the parties will submit to mediation administered by a mutually agreed mediator in Melbourne, Victoria
• Step 3 — Litigation: If mediation fails, either party may pursue resolution through the courts of Victoria, Australia, to whose exclusive jurisdiction both parties submit

Changes to Terms

Kojarame reserves the right to modify these Terms at any time. When changes are made:

• We will update the "Last Updated" date at the top of this page
• For material changes, we will provide at least 30 days' notice via email (to registered users) or prominent website notice before the changes take effect
• Your continued use of our services after the effective date of revised Terms constitutes acceptance of the updated Terms

We encourage you to review these Terms periodically to stay informed of updates. Historical versions of our Terms are available upon request.

Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us: